8THEME8
8THEME
May 11

Problem with automatic playback of product videos on iPhone

Hi, We launched our new collection with highlight videos that automatically play in the gallery. Unfortunately, videos are not enabled on iPhones. How to do? Here is the link to the page: https://www.loveislikearoseparis.com/product-category/collec… THANK YOU
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May 11, 2026

Hello @Emavista This area is not for the bug reports or issues, did not you see the messages https://prnt.sc/sye402 ? If you have any Support questions, please, submit your topics on our forum -> http://www.8theme.com/forums/xstore-wordpress-support-forum/ Otherwise you may contact on any possible cases 1/ https://www.8theme.com/contact-us/ 2/ Email 3/ Facebook Regards, Jack Richardson