May 11
Issue with update
Hi, All my photos on banner with mask disappeared after update. I think something wrong with the update. I used backups at least 3 times to restore and update again. Every time after update my pictures are all gone. I dont have support to raise ticket and this is something doesnt relate to my my side as i did no change to my website. Can you refer me to someone?
Thanks
Closed
Hello @MJ You should know that this area is for future requests but not for support questions. If you need any help with settings or questions about 'how to...' please, 1/ submit a topic on our forum -> www.8theme.com/forums/xstore-wordpress-support-forum/. 2/ Write us on our contact form -> https://www.8theme.com/contact-us/ 3/ Write us on facebook -> https://www.facebook.com/8theme/ Regards, Jack Richardson